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Crisis Management Training

CRISIS DRILLS AND EXERCISES
Practicing the policies, procedures and tasks associated with crisis response is an essential part of preparing to manage crisis. FEI can assist your organization in this vital aspect of preparedness from small-scale table-top exercises to fully-developed drills.   

WHAT IS PERSONAL SAFETY?
In its simplest sense, it is the skills needed to set limits in situations that make us uncomfortable or are potentially dangerous. It includes how we feel about ourselves (self-esteem, self-efficacy, and confidence), and how to trust our instincts. This webinar will provide useful tips and information about personal safety using the mains points of awareness, knowledge, instincts and strategy.

GETTING PREPARED WHEN A DISASTER STRIKES
Whether it is a natural, criminal, or accidental incident, statistics have shown that 8 in 10 organizations will experience some form of a disaster. No organization wants to imagine this worst case scenario, yet the perception of your preparedness in the wake of a disaster will have significant impact on your reputation and the continuity of your business. That being said, having the tools upfront to handle these situations is crucial to protecting the safety of your workers, and the resilience of your organization as a whole. The purpose of this webinar is to provide individuals with simple steps they can take in their organizations to prepare for the event of a crisis. The session will offer a brief history of crisis preparedness, as well as the top 8 ways individuals and organizations can prepare for a disaster. Participants will walk away with a practical toolkit of information that can be used to implement a crisis management strategy within their own organization.

DOMESTIC VIOLENCE IN THE WORKPLACE: A GUIDE FOR MANAGERS
Domestic violence can impact the workplace when an employee is fearful and coworkers get involved, when the perpetrator comes to the work site or when frequent phone calls are received. This seminar will provide you with a clear understanding of the problem of domestic violence and how to recognize the warning signs of abuse. It will also clarify different ways of responding to employees who have been exposed to abuse and provide you with relevant resources.

WORKPLACE VIOLENCE PREVENTION (FACILITATION GUIDE AVAILABLE AT ADDITIONAL COST)
The purpose of this training is to provide managers with a skillset for identifying and de-escalating potentially violent behavior in the workplace. Employees are given a model of telegraphed behavior that violent individuals often engage in prior to being physically assaultive. Then appropriate responses are provided. Managers also get an opportunity to practice skills taught during the training session.

SOCIAL NETWORKING: TODAY’S COMMUNICATION TOOLS
From Wall Street to Main Street the impact of social media reaches many aspects of our lives, both personal and professional. The impact on crisis communications has the potential to completely alter the way we approach informing our stakeholders during critical incidents. Planning and thinking ahead about the use of social media during a crisis either large or small is essential to using and preventing the misuse of these powerful tools.