Crisis Management

Up | Employee Assistance Program | Work-Life | Crisis Management

The Challenge

When disaster strikes, will your organization be ready?

Most organizations have not thought through the human aspects of a crisis response. How will your company anticipate the needs and implement services to help support employees, victim survivors and their families in the aftermath of a disaster?

Crisis response and business continuity plans typically include details on facility evacuation, incident management and data recovery.

Now more than ever, the perception and effectiveness of a company’s preparedness to assist customers, employees and their families in the wake of disaster will have a significant impact on public relations, employee relations and business continuity.

Aviation

Non-Aviation

This is a listing of important contact numbers.

Crisis Management Services

FEI Behavioral Health is uniquely qualified to provide timely and effective services to address emergencies and crises of varying scale and has more experience responding to large-scale critical events than any other organization in this industry. Since 1979, FEI has responded to hundreds of customers’ critical incidents. In addition to providing intervention in the aftermath of natural disasters and workplace violence, FEI has provided victim assistance to thousands of victims as a result of domestic and international terrorism events. With unique and specialized crisis management services for the aviation industry, FEI has responded to every major aviation disaster since 1996.

A leader in preparedness, response and recovery, FEI integrates behavioral health expertise and emergency management experience and technology to offer specialized services to address the human dimensions of crisis management and business continuity.

Partnering with FEI augments your company’s ability to:

Develop “best practice” plans for responding to human needs, based on real world experience
Immediately respond to employee, customer and family inquiries at the time of an emergency
Compassionately reach out to those effected and track needs and services
Track employee and customer location, status and contact details
Communicate continuity plans, operational information and organizational needs to employees
Collect and report information through use of our exclusive web-based information system
Mitigate the effects of trauma on your employees, victims and victim family members

Benefits for your organization

Enhance your preparedness to effectively respond to a critical event which will effect your reputation and survivability
The ability to focus on business operations knowing that the emergency response is being facilitated by an experienced leader in the Crisis Management field
Reduce the possibility that your employees become secondary victims in an emergency response
FEI has combined more than 20 years of experience and knowledge gained from responding to 18 major aviation accidents and the events of 9/11 with the latest in technology to create EMFASIS^® (Emergency Management Family ASsistance Information System), a web-based application that is accessible from anywhere in the world.