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Employee Assistance Program | Work-Life | Crisis Management

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Crisis Information Management Services - EMFASIS®

FEI has combined more than 20 years of experience and knowledge gained from responding to 18 major aviation accidents and the events of 9/11 with the latest in technology to create EMFASIS® (Emergency Management Family ASsistance Information System), a web-based application that is accessible from anywhere in the world.

The application allows for effective collection and maintenance of information concerning all aspects of the family and victim assistance response including:

  • Comprehensive Victim and Caller Demographics

  • Management of the full range of Family and Victim Response Services

  • Management of Emergency Responders

  • Comprehensive Reporting

  • Real time coordination of information throughout the response locations-Command Centers; Call Centers; Accident Site; Family Assistance Centers; etc.

Immediately following an emergency, collection, integration and management of passenger/victim and contact information is vital.  EMFASIS® allows for the collection of this information and distributes it throughout the response continuum on a real time basis. This unparalled capacity provides the basis for: effective, informed decision making and emergency response management; the creation of accurate compelling public affairs initiatives; and, the reports necessary to meet the requirements of today’s legislation. Equally important, EMFASIS® ensures that families receive accurate and timely information which is critical at the time of an aviation disaster.