(Written by Gary Skaleski, FEI EAP Counselor)
Communication in the workplace centers on comprehending the individual differences in how people communicate, understand and learn. Determining which mode of communication people are most effective at will result in being understood and achieving results with the workers with whom you’re interacting.
Introverted employees can be essential to a company's bottom line, but how do you best communicate with those who are drained of energy in social situations like attending meetings or being surrounded by groups of people? Understanding introversion can help managers maximize the environment within which introverts thrive.
(Written by Jon Buchler, FEI EAP Counselor)
Sharon considers her options for addressing the sales associates’ grievance that they find coworker Candice to be brusque, rude and unprofessional in her relationship with them. Sharon doesn't want Candice to feel under attack, but she also can't ignore the problem. Thinking through the process of how best to handle the situation leads to a clear action plan.
(Written by Jon Buchler, FEI EAP Counselor)
Sharon has been working 12 years for XYZ Distributors, which sells office equipment and supplies to companies throughout the United States. For the past seven years, she has managed an inside sales group of ten employees.
Sharon's direct supervisor has since been replaced by Bill. Bill used to work for a competitor and, in light of a recent vacancy at XYZ, champions the hire of former co-worker Candice. Despite Candice's strong work performance, her interactions with Sharon's team has led to problems within the workgroup.
Sharon is now faced with a problem: how best to address the issues between her team and Candice.
(Written by Julie Sharp, FEI Account Manager)
In 1998, Kaiser Permanente and the CDC collaborated on a groundbreaking research study with implications for every sector of society, including the workplace. The Adverse Childhood Experiences (ACEs) Study linked childhood trauma to a higher risk of chronic disease, social and emotional problems, depression, suicidality, and violence (both as a perpetrator and a victim).
The question is: how might ACEs show up at work?
(Written by Freya Cooper, FEI Account Manager)
Why should an employee’s financial stress be important to employers? Almost two-thirds of Americans report having financial problems, and 61 percent of HR professionals have described employees’ financial health as no better than fair.
More employees than ever before are indicating an interest in gaining advice and guidance from their employers for financial problems. Employees want your help!
(Written by Nancy Vogt, FEI Account Manager)
If you’re an avid multitasker navigating between tasks even as you read this, you might want stop for a minute. While you may think you’re really good at multitasking, there is mounting scientific evidence that multitasking not only makes you less effective, but could possibly make you depressed.
(Written by Sumaya Kroger, FEI EAP Counselor)
As we ring in 2016, your employees may be thinking about New Year’s resolutions. In addition to personal resolutions, managers can also address how to make the work environment healthier for everyone. What can managers focus on to foster a positive and healthy workplace? Start with some SMART goals.
(Written by Sherry Mahbobian, FEI EAP Counselor)
The “winter blues” can be attributed to seasonal affective disorder, with many symptoms mirroring recurrent major depressive disorder. Even though seasonal affective disorder can affect anyone—including staff—the unease will pass with the proper supports, time and discipline.
(Written by Amara Lang, FEI Work-Life Specialist)
Effective communication is important to many aspects of life, both personally and professionally. It can mean the difference between a successful outcome and a not-so-successful outcome. The success of a project usually rests on good communication, but what is good or effective communication?
(Written by Fred Fuges, FEI Account Manager)
A key path to wellness is making changes in the patterns of our lives, particularly in the areas of diet and exercise. We often find ourselves eating and drinking too much of the wrong things and avoiding regular exercise. The traditional solution to changing these patterns is through willpower, but let’s consider a different approach. By examining the patterns we have, understanding why they are there, and following the transtheoretical model for change, we can manage change in a way that is realistic and kind to ourselves.