Provider Requirements

Degree Requirements

Providers must possess from an accredited program of study one of the following degrees:

  • Master’s or doctorate in social work
  • Master’s or doctorate in clinical or counseling psychology
  • Related master’s or doctoral level clinical degree (transcripts showing courses of study must be sent with application)

License/Certification

Clinicians must have a mental health licensure or certification in the clinician’s state of practice, depending on that state’s requirement.

Experience/Skills

Providers must be able to demonstrate understanding of EAP practice, alcohol and drug problems, mental health issues, human resource and labor relations issues, and organizational dynamics. Other experience and skill requirements include:

  • At least one year of experience specific to employee assistance programs (EAP)
  • A minimum of three years supervised post-master’s counseling experience in a clinical setting
  • “Broad brush” mental health and chemical dependency assessment experience, knowledge, and skill, including being able to assess (not treat) anyone over 5 years old
  • Solid knowledge of and demonstrated ability in providing solution-focused brief intervention
  • Experience, ability, and willingness to provide referral liaison, collateral contact, follow-up, and case management services
  • At least fifteen hours of continuing education in the treatment of mental health and substance abuse issues
  • Documentation to support that all these requirements are met

FEI strongly encourages all providers to engage in ongoing education to maintain their licensure and to advance their knowledge in the EAP field.

Professional Liability Insurance

Providers must hold coverage at a minimum of $1 million per occurrence/$3 million per aggregate.

CAQH Provider Network

Clinicians requesting affiliation in the EAP Network with FEI are required to be registered with CAQH. Clinicians will be credentialed and re-credentialed through CAQH, the Council for Affordable Quality Healthcare. For more information please contact the Network Operations Department at 1-800-782-1948 or by email.