The Alliance for Strong Families and Communities seeks an Operations Associate to join our dynamic team to provide organizational and operation level support for the Operations team. This role will provide organizational, operational, and administrative support for the Operations Department. Coordinate the daily workflow in managing projects, workflow, and administrative work supporting operations and cross departmental initiatives. We are looking for a motivated professional who is self-driven and values collaboration and creativity.

Join the Alliance and our network of thousands of committed social sector professionals working to positively impact local communities across the country. Through our collective work, Alliance staff and our network of members help all children, adults, and families achieve their full potential.

Purpose

The Operations department is responsible for developing and delivering knowledge tools and resources and supporting learning opportunities and other projects designed to advance the nonprofit sector’s ability to successfully execute on their missions.

Responsibilities

  • Data entry into Customer Relationship Management (CRM) software
  • Maintain organizational SharePoint (Alliance’s intranet) sites
  • Support the department in communication efforts to members, and prospective members through email, telephone and organizational communication tools
  • Works with Lead Operations Associate or COO to format and prepare PowerPoint and other presentation materials.
  • Works with Lead Operations Associate or COO to arrange team meetings, including scheduling, agenda development, and logistics
  • Provide administrative support to the Operations department, including preparing labels and mailing, ordering supplies for the department, editing presentations, filing, answering phones, etc.
  • Provide administrative support to back office utility clients
  • Write meeting minutes for Alliance governance meetings or back office utility client meetings
  • Other responsibilities or special projects as requested.

See the job description for a full list of responsibilities.

Desired Education and Experience

High School diploma required.

How to Apply

Send a resume and cover letter with salary requirements to the Alliance via email, and note “Operations Associate” in the email subject line. Applicants not providing salary requirements will not be considered. No phone calls please.

The Alliance is fully committed to equal employment opportunity and to attracting, retaining, developing, and promoting the most qualified employees. The Alliance does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

Download Full Job Description

Operations Associate