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1 Mar. 2017 Posted by aadams

Recognizing and Preventing Secondary Trauma

Katie Moser, FEI Network Operations Specialist

An often overlooked characteristic of working with traumatized or suffering people is secondary trauma. Whether someone is a law enforcement officer or a health care worker, the effects of secondary trauma, if neglected, can lead to a number of physical and mental challenges.

Recognizing the signs and symptoms of secondary trauma will aid both employees and their employers in combating related consequences, as well as begin taking the necessary steps to avoid increases in stress, absenteeism and turnover.

15 Feb. 2017 Posted by aadams

The Best Medicine: Laughing to Cope

Aimee Hoffmann, FEI EAP Counselor

Tensions are running high among families, friends and co-workers as news continues to raise anxiety and increase stress across the country. Sometimes, however, all we need is a good laugh to feel better. Humor can be overlooked as a coping mechanism, but research has shown its behavioral and health benefits as well as its positive impact on employee productivity and engagement.

1 Feb. 2017 Posted by aadams

The Human Cost of Headlines

Ralph Metzner, FEI Director of Product Management

2017 has had a stressful start, due in large part to national headlines and the tide of news overwhelming the U.S. It’s no surprise, then, that stress is bleeding into our workforces and causing a lack of productivity and feelings of hostility.

Stress, whether good or bad, must be acknowledged by employers in order to maintain a civil and resilient workforce. Reacting to stressful situations is normal; it’s how we handle our stress that informs our day-to-day interactions.

18 Jan. 2017 Posted by aadams

Basic Needs and Perception Checking

Raquelle Solon, FEI Business Solutions Engineer

Moving to different parts of the U.S. opens all kinds of interesting doors into distinctive cultures, experiences and beliefs. It also highlights how various regions deal with that most frigid of winter gifts: snow.

FEI’s Raquelle Solon talks about the ways Southerners in particular deal with snow, ice, and cold, and how she—a native Midwesterner and Southern transplant—uses Mandt System training to understand their behaviors.

3 Jan. 2017 Posted by aadams

Preparedness Planning and the Backup Battery

Carol Hill, FEI Crisis Management Associate

Do you carry a portable battery charger with you in case your phone or other device is low on battery life? Being prepared for a low charge can keep your mobile devices primed and ready in times of crisis—much like a preparedness plan accounts for backup protocols to ensure continuing operations.

Are your backups ready for a crisis?