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30 May. 2018 Posted by aadams

Be a Leader During Crisis, Not a Leader in Crisis

Vivian Marinelli, Psy.D., FEI Senior Director Crisis Management Services

Leadership during a crisis is paramount to a successful response. Yet without proper planning, being a leader during a crisis can devolve into being a leader in crisis.

One person isn’t expected to bear the burden of an entire crisis team, however, and the specialized roles of various team members will allow a leader to efficiently plan, effectively communicate and effortlessly lead.

16 May. 2018 Posted by aadams

Weapons of Control: Preventing Use of Technology in Workplace Violence

Gwen Mueller, Director of Information Technology

With smartphones connecting people 24/7 and the Internet of Things insinuating into everyday lives, employers and employees alike must diligently monitor misuse of technology. A lack of procedure can allow bad actors to harass, intimidate and abuse via access to online tools
and resources.

From addressing software vulnerabilities to internal audits of systems access, organizations can control violence perpetrated through technology while keeping the workforce safe.

2 May. 2018 Posted by aadams

Helping the Everyday Helper: A Crisis Management Must-Have

Daniel J. Potterton, FEI Chief Operating Officer

Crisis management teaches us to prepare for the unexpected and consider every imaginable risk. Sometimes overlooked, however, are the means and resources needed for taking care of individuals tasked with helping during unimaginable situations.

When designing, writing and reviewing organizational crisis management and disaster recovery plans, be sure to include support for the everyday helpers.

18 Apr. 2018 Posted by ameulendyke

Supporting Those Impacted: Communicating During and After Tragedy

Michael Bugenhagen, FEI Business Development Manager

When we think of a mass shooting, or any event that causes a significant number of injured or killed, news reports typically cover what happened, the immediate public safety response and conversations with those involved. What we do not see is the amount of work needed to simply communicate with victims, and more specifically, families.

To assist with the recovery of all involved, organizations should consider their ability to establish a dedicated call center staffed with individuals experienced in trauma response in the aftermath of a crisis event.

4 Apr. 2018 Posted by aadams

Medical Emergencies at Work: What Do You Do?

Marcia O’Boyle, FEI EAP Services Center Manager

Workplace medical emergencies can quickly overwhelm, especially when a friend or co-worker suddenly becomes ill.

Calling 911 is a good first step, but approaching workplace emergencies takes careful consideration, coordination and planning. Ask the right questions and establish your organization’s policies and procedures before an emergency situation develops.

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