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11 Jul. 2018 Posted by aadams

Learning from Failure: A Lesson in Effective Drills and Exercises

Carol Hill, FEI Operations Specialist, Crisis Management

Failure often paves the way to success. By identifying points of failure through drills and exercises, emergency response teams can reinforce crisis management plans while also strengthening their troubleshooting and response skills.

27 Jun. 2018 Posted by aadams

Private is Private: Safeguarding Data During Crisis

James Pettigrew, FEI Program and Project Manager

Data collected during a crisis event comes in many forms and from many individuals—all
within a high-stress context. If a black hat hacker inserts him or herself into the chaos, it
is an organization’s responsibility to ensure private information remains secure, protected
and available.

13 Jun. 2018 Posted by aadams

Our New Reality

Ted Uczen, FEI President and CEO

Helping businesses support employees and their families is fulfilling work, but managing the realities of a crisis goes beyond just workforce resilience. As the world wrestles with the everyday acts of violence and critical incidents affecting our communities—our children, families, friends and neighbors—we must begin taking a more holistic view of preparedness, response and recovery by listening to each other and working together.

30 May. 2018 Posted by aadams

Be a Leader During Crisis, Not a Leader in Crisis

Vivian Marinelli, Psy.D., FEI Senior Director Crisis Management Services

Leadership during a crisis is paramount to a successful response. Yet without proper planning, being a leader during a crisis can devolve into being a leader in crisis.

One person isn’t expected to bear the burden of an entire crisis team, however, and the specialized roles of various team members will allow a leader to efficiently plan, effectively communicate and effortlessly lead.

16 May. 2018 Posted by aadams

Weapons of Control: Preventing Use of Technology in Workplace Violence

Gwen Mueller, Director of Information Technology

With smartphones connecting people 24/7 and the Internet of Things insinuating into everyday lives, employers and employees alike must diligently monitor misuse of technology. A lack of procedure can allow bad actors to harass, intimidate and abuse via access to online tools
and resources.

From addressing software vulnerabilities to internal audits of systems access, organizations can control violence perpetrated through technology while keeping the workforce safe.