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7 Jun. 2017 Posted by aadams

Even Heroes Need to Be Prepared

Ted Uczen, FEI President and CEO

Recent crises in the United States and England have rocked the world and called upon ordinary civilians to assume extraordinary roles in response to traumatic situations.

Heroic action is sometimes a result of necessity during a sudden tragedy, but small-scale incidents of violence and conflict happen every day. Preparing and training your workforce to take on critical roles before a crisis event establishes resiliency when addressing trauma.

24 May. 2017 Posted by aadams

Diversity of Opinion: 3 Ways to Nurture Workplace Culture

Terri Howard, FEI Senior Director

The turbulence of 2017—both in the U.S. and abroad—is taking a toll on American workplaces. Multigenerational environments of differing viewpoints and opinions, the workplace must respond to increasing civil unrest with attention to three critical areas: Diversity, expectations and supervision.

10 May. 2017 Posted by aadams

Being Media Prepared in 2017

Daniel J. Potterton, FEI Chief Operating Officer

As with Samsung or Wells Fargo in 2016, airlines such as United and Delta are in the midst of viral consumer crises that highlight the ongoing struggle between businesses and effective communication in the age of social media. Organizations must pay close attention to their crisis communications plans and prepare accordingly in a world where immediate information is given high priority.

26 Apr. 2017 Posted by aadams

Do You Have a Dependable Resilience Partner?

Michael Bugenhagen, FEI Business Development Manager

From health care to the ongoing opioid epidemic, the workplace landscape is changing at a radical pace. Knowing your organization has a dependable partner for employee assistance—one that offers more beyond the typical EAP—fosters peace of mind when creating an engaged, resilient workplace culture.

13 Apr. 2017 Posted by aadams

Why Mandt Is My Program of Choice

Raquelle Solon, FEI Business Solutions Engineer

April is Autism Awareness Month, and many are sharing the success stories of autistic individuals like Dr. Temple Grandin and Carly Fleischmann. In an effort to highlight the lives of those who communicate with less desirable behaviors—hitting or biting, for instance—Raquelle Solon takes the time to discuss how The Mandt System® helps establish key concepts in crisis intervention when interacting with nonverbal communicators, including those with autism.