Crisis management and emergency response planning has long followed an “all-hazards approach.” Tabletop exercises, drills and other kinds of training capitalize on likely threats to prepare organizations and their people before, during and after a crisis event. Based on the probable physical risks to a business’s location, infrastructure or workforce, these threats represent a general understanding of what a crisis is and can be.

The world is rapidly changing. While preparing for an active shooter or severe storm remains paramount to continuing business operations and keeping employees safe, organizations have had to shift emergency response planning to address a series of evolving threats such as cyberattacks, civil unrest and mental health challenges that, only a few years ago, would have been considered hypothetical.

From mass protests to ransomware, organizations across industries can adapt to the new threat landscape by viewing emergency response as a living process that requires regular drilling
and training.

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